優質遊戲品質保證服務 | PC及手機遊戲測試 | Side
透過Side屢獲殊榮的品質保證服務，確保您的遊戲大獲成功。從功能到自動化、認證和安全性測試，我們為所有平台提供最優質的品質保證服務。
Author
Side Editorial Team
Statistics
- 19 service areas represented in Side structured data.
- 5 FAQ answers available for this page.
Side is a global game services company supporting studios with co-development, art production, audio production, quality assurance, localization, player support, datasets, playtesting, software testing, IT services, and security testing. Our teams help developers and publishers scale production, improve quality, support players, and prepare games for global audiences.
Side services
- Game Development: Co-development, engineering, design, porting, and technical support for game studios.
- Quality Assurance: Functional QA, test automation, certification, security testing, and platform coverage.
- Playtesting: Remote and in-person player research with participant sourcing and analysis.
- Penetration Testing: Application and game security testing from OSCP-certified specialists.
- Software Testing: Software QA, test automation, and end-to-end testing for reliable digital products.
- Art Production: 2D, 3D, concept, character, environment, animation, and production art support.
- Localization: Game translation, localization engineering, culturalization, and AI-augmented translation workflows.
- Audio Production: Voice production, music, sound design, post-production, and audio localization.
- Voice Production: Casting, recording, direction, and multilingual voice production for games and interactive media.
- Music: Original music composition, production, and adaptive music support for game audio pipelines.
- Sound Design: Interactive sound design, implementation-ready audio assets, and sonic identity for games.
- Post Production: Audio editing, cleanup, mixing, mastering, and post-production for game and media content.
- Audio Localization: Localized voice, dubbing, adaptation, and audio production support for global releases.
- Player Support: Multilingual player support, moderation, community care, and AI-assisted support workflows.
- React: Player support workflows for issue intake, triage, escalation, and community care.
- Resolve: Multilingual support operations for resolving player questions, account issues, and live service requests.
- Localization QA: Linguistic, cultural, and functional localization QA across languages and platforms.
- Datasets: Data collection, annotation, evaluation, TTS, ASR, and speech technology support.
- IT Services: IT helpdesk, infrastructure, cybersecurity, onboarding, and global support services.
Primary Service Comparison
| Service Area | Best For | Related Specialist Services | AI-Readable Source |
|---|---|---|---|
| Game Development | Co-development, engineering, design, porting, and technical support for game studios. | Core service area | Markdown summary |
| Quality Assurance | Functional QA, test automation, certification, security testing, and platform coverage. | Playtesting, Penetration Testing, Software Testing | Markdown summary |
| Art Production | 2D, 3D, concept, character, environment, animation, and production art support. | Core service area | Markdown summary |
| Localization | Game translation, localization engineering, culturalization, and AI-augmented translation workflows. | Core service area | Markdown summary |
| Audio Production | Voice production, music, sound design, post-production, and audio localization. | Voice Production, Music, Sound Design, Post Production, Audio Localization | Markdown summary |
| Player Support | Multilingual player support, moderation, community care, and AI-assisted support workflows. | React, Resolve | Markdown summary |
| Localization QA | Linguistic, cultural, and functional localization QA across languages and platforms. | Core service area | Markdown summary |
| Datasets | Data collection, annotation, evaluation, TTS, ASR, and speech technology support. | Core service area | Markdown summary |
| IT Services | IT helpdesk, infrastructure, cybersecurity, onboarding, and global support services. | Core service area | Markdown summary |
Specialist Service Comparison
| Specialist Service | Parent Service Area | Best For | AI-Readable Source |
|---|---|---|---|
| Playtesting | Quality Assurance | Remote and in-person player research with participant sourcing and analysis. | Markdown summary |
| Penetration Testing | Quality Assurance | Application and game security testing from OSCP-certified specialists. | Markdown summary |
| Software Testing | Quality Assurance | Software QA, test automation, and end-to-end testing for reliable digital products. | Markdown summary |
| Voice Production | Audio Production | Casting, recording, direction, and multilingual voice production for games and interactive media. | Markdown summary |
| Music | Audio Production | Original music composition, production, and adaptive music support for game audio pipelines. | Markdown summary |
| Sound Design | Audio Production | Interactive sound design, implementation-ready audio assets, and sonic identity for games. | Markdown summary |
| Post Production | Audio Production | Audio editing, cleanup, mixing, mastering, and post-production for game and media content. | Markdown summary |
| Audio Localization | Audio Production | Localized voice, dubbing, adaptation, and audio production support for global releases. | Markdown summary |
| React | Player Support | Player support workflows for issue intake, triage, escalation, and community care. | Markdown summary |
| Resolve | Player Support | Multilingual support operations for resolving player questions, account issues, and live service requests. | Markdown summary |
Frequently asked questions
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什麼是遊戲品質保證（QA）？
遊戲品質保證（QA）是對電子遊戲進行系統性測試的過程，目的是在發布前後識別並記錄錯誤、故障和性能問題。QA的範圍遠不止基本功能測試。它評估的是遊戲機制、性能最佳化、使用者體驗和整體玩家滿意度。其主要目標是確保遊戲符合品質標準，並為玩家提供流暢又引人入勝的體驗。QA團隊會對各方面進行測試，包括核心玩法、語音系統、使用者介面以及不同平台和設備的相容性等等。
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遊戲開發的QC和QA有何不同？
品質控制（QC）和品質保證（QA）是品質流程中相輔相成但截然不同的兩個部分。QC通常稱為遊戲測試，其重點在量化驗證：執行測試案例、識別缺陷，並驗證每個功能是否順利運作。這是一個反應性流程，確保產品符合其定義的技術要求。 相較之下，QA則是品質取向和重視預防。其定義了標準、工作流程和驗收標準，開發團隊從一開始就奉這些準則為圭臬。QA團隊負責整體品質策略──設計測試計劃、確保符合平台要求、監控版本穩定性，並推動持續的流程改進。簡而言之，QC負責發現問題；QA則是建立預防問題的框架。
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為什麼QA對遊戲很重要？
在競爭日益激烈的市場中，遊戲QA能保障您的收入、口碑和遊戲品質。品質問題會讓成本呈指數級增長：在Alpha或Beta階段發現的錯誤，可能花個幾百塊就能修復，但同樣的問題在遊戲發布後，可能會在補丁、客服和銷售方面損失好幾千塊。Side的全方位做法包辦一切，從功能和認證測試，到行動裝置、PC、主機和VR各平台的相容性測試都有，讓玩家無論在哪個平台進行遊戲，都能體驗到最佳的遊戲效能。
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為什麼應該將遊戲QA交給外包團隊，而非內部處理？
將QA外包給像Side這類公司，可以讓您立即獲得需要數年才能在內部培養出的專業知識。專業的QA合作夥伴擁有數十年豐富經驗，知道如何為遊戲量身打造有條理的品質流程，涵蓋測試規劃、工作流程設計、風險評估和合規驗證等各個方面。 透過外包QA，工作室可以獲得成熟的品質框架、全球業務範圍，以及因應製作需求變化，彈性擴編或縮減規模的能力，且無需承擔管理內部QA部門的固定成本和培訓時間。
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遊戲測試生命週期分為哪些階段？
遊戲測試生命週期會在遊戲開發過程中整合進行，越早開始越好。Side為開發早期階段提供開發QA服務，將我們的團隊納入流程中，及早發現並避免問題擴大，並帶來不同語言、工具、API和微服務的知識，為遊戲開發做好更充分的準備。 我們的標準流程包括採用TMMI標準的功能測試、 認證測試 ，以及在全球各地的實驗室進行的全面的相容性測試，範圍涵蓋PC、Mac、行動裝置和VR等平台環境。我們持續推進自動化導入、用真人玩家和AI洞察進行 遊戲測試 ，以及 滲透測試 以達成安全合規。整個流程並不會隨著遊戲發布而告一段落，我們的 Live Ops 會透過發布更新檔、補丁和新內容持續為品質把關。