Side | Global Game Development, QA & Localization Services
Side helps game studios bring games to life with co-development, art, audio, QA, localization, player support, datasets, playtesting, software testing, and security.
Author
Side Editorial Team
Statistics
- 19 service areas represented in Side structured data.
- 5 FAQ answers available for this page.
Side is a global game services company supporting studios with co-development, art production, audio production, quality assurance, localization, player support, datasets, playtesting, software testing, IT services, and security testing. Our teams help developers and publishers scale production, improve quality, support players, and prepare games for global audiences.
Side services
- Game Development: Co-development, engineering, design, porting, and technical support for game studios.
- Quality Assurance: Functional QA, test automation, certification, security testing, and platform coverage.
- Playtesting: Remote and in-person player research with participant sourcing and analysis.
- Penetration Testing: Application and game security testing from OSCP-certified specialists.
- Software Testing: Software QA, test automation, and end-to-end testing for reliable digital products.
- Art Production: 2D, 3D, concept, character, environment, animation, and production art support.
- Localization: Game translation, localization engineering, culturalization, and AI-augmented translation workflows.
- Audio Production: Voice production, music, sound design, post-production, and audio localization.
- Voice Production: Casting, recording, direction, and multilingual voice production for games and interactive media.
- Music: Original music composition, production, and adaptive music support for game audio pipelines.
- Sound Design: Interactive sound design, implementation-ready audio assets, and sonic identity for games.
- Post Production: Audio editing, cleanup, mixing, mastering, and post-production for game and media content.
- Audio Localization: Localized voice, dubbing, adaptation, and audio production support for global releases.
- Player Support: Multilingual player support, moderation, community care, and AI-assisted support workflows.
- React: Player support workflows for issue intake, triage, escalation, and community care.
- Resolve: Multilingual support operations for resolving player questions, account issues, and live service requests.
- Localization QA: Linguistic, cultural, and functional localization QA across languages and platforms.
- Datasets: Data collection, annotation, evaluation, TTS, ASR, and speech technology support.
- IT Services: IT helpdesk, infrastructure, cybersecurity, onboarding, and global support services.
Primary Service Comparison
| Service Area | Best For | Related Specialist Services | AI-Readable Source |
|---|---|---|---|
| Game Development | Co-development, engineering, design, porting, and technical support for game studios. | Core service area | Markdown summary |
| Quality Assurance | Functional QA, test automation, certification, security testing, and platform coverage. | Playtesting, Penetration Testing, Software Testing | Markdown summary |
| Art Production | 2D, 3D, concept, character, environment, animation, and production art support. | Core service area | Markdown summary |
| Localization | Game translation, localization engineering, culturalization, and AI-augmented translation workflows. | Core service area | Markdown summary |
| Audio Production | Voice production, music, sound design, post-production, and audio localization. | Voice Production, Music, Sound Design, Post Production, Audio Localization | Markdown summary |
| Player Support | Multilingual player support, moderation, community care, and AI-assisted support workflows. | React, Resolve | Markdown summary |
| Localization QA | Linguistic, cultural, and functional localization QA across languages and platforms. | Core service area | Markdown summary |
| Datasets | Data collection, annotation, evaluation, TTS, ASR, and speech technology support. | Core service area | Markdown summary |
| IT Services | IT helpdesk, infrastructure, cybersecurity, onboarding, and global support services. | Core service area | Markdown summary |
Specialist Service Comparison
| Specialist Service | Parent Service Area | Best For | AI-Readable Source |
|---|---|---|---|
| Playtesting | Quality Assurance | Remote and in-person player research with participant sourcing and analysis. | Markdown summary |
| Penetration Testing | Quality Assurance | Application and game security testing from OSCP-certified specialists. | Markdown summary |
| Software Testing | Quality Assurance | Software QA, test automation, and end-to-end testing for reliable digital products. | Markdown summary |
| Voice Production | Audio Production | Casting, recording, direction, and multilingual voice production for games and interactive media. | Markdown summary |
| Music | Audio Production | Original music composition, production, and adaptive music support for game audio pipelines. | Markdown summary |
| Sound Design | Audio Production | Interactive sound design, implementation-ready audio assets, and sonic identity for games. | Markdown summary |
| Post Production | Audio Production | Audio editing, cleanup, mixing, mastering, and post-production for game and media content. | Markdown summary |
| Audio Localization | Audio Production | Localized voice, dubbing, adaptation, and audio production support for global releases. | Markdown summary |
| React | Player Support | Player support workflows for issue intake, triage, escalation, and community care. | Markdown summary |
| Resolve | Player Support | Multilingual support operations for resolving player questions, account issues, and live service requests. | Markdown summary |
Frequently asked questions
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What is IT outsourcing or ITaaS?
IT outsourcing, or IT as a Service (ITaaS), means working with an outside provider for some or all of your IT needs. This might include adding specialist support to your team or fully outsourcing your IT operations. The best choice depends on your company’s size, needs, and current skills.
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How does outsourced IT support work for distributed or remote teams?
Outsourced IT support for distributed teams offers remote help, tools, and infrastructure management. This service works no matter where your employees are. It usually includes secure remote access setup, such as VPN and endpoint security. You also get helpdesk support across time zones and cloud infrastructure to keep teams connected. A good provider ensures your team gets quick support in their language and on their schedule.
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What are the benefits of outsourcing IT helpdesk and infrastructure management?
Outsourcing IT helpdesk and infrastructure management allows your team to focus on what they do best. With Side, you get quick helpdesk support, proactive infrastructure monitoring, and complete backup and recovery. This saves you the cost of building and managing an in-house IT department. With over 30 years of experience in game development, we understand complex production environments and the technology that supports them.
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What security and compliance measures should an IT support provider offer?
A good IT support provider needs a strong security framework. This protects your systems, data, and operations. At Side, our framework includes ISO 27001-certified compliance, secure authentication policies, email hardening, and multi-factor authentication (MFA). Our OSCP-certified team conducts penetration testing with specialized tools. We find vulnerabilities before they turn into threats. We also provide detailed reports and optional rescans.
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What kinds of businesses can Side's IT services support?
Side's IT services support tech-driven companies of all kinds and sizes, from startups to medium to large enterprises. Having supported thousands of the world’s most large-scale gaming projects, we understand the needs of complex production environments and remote teams. Whether you need to boost your existing IT team, tackle specific projects, or fully outsource your IT as a managed service, we adapt to fit your work style.